PRIVACY POLICY

1. Introduction

Woezo Academy respects the privacy of students, parents, guardians, donors, staff, partners, and website visitors. This Privacy Policy explains how we collect, use, protect, and manage personal information when you visit our website, apply for admission, access our online portal, make a donation, or communicate with the Academy.

2. Information We Collect

We may collect information that you provide directly, including your name, email address, phone number, parent or guardian details, student information, application details, academic interests, payment or donation information, and messages submitted through forms on our website.

When students or guardians use the online portal, we may also process login details, course activity, attendance information, submitted assignments, progress records, and communication related to classes or academic support.

3. How We Use Information

We use personal information to manage admissions, respond to enquiries, provide educational services, support online learning, process payments or donations, maintain student records, improve our website, communicate updates, and protect the security of our academy systems.

4. Student and Guardian Data

Student information is handled with care and used only for legitimate educational, administrative, safeguarding, and communication purposes. Where required, parent or guardian consent may be requested before collecting or processing student data.

5. Online Portal and Learning Systems

Our online learning systems may include course access, live class links, digital resources, assessment records, and collaboration tools. Login details must be kept private. Users are responsible for maintaining the confidentiality of their account credentials.

6. Payments and Donations

Payments, donations, and related transactions may be processed through secure third-party payment providers. Woezo Academy does not intentionally store full card details on its website. Payment providers may process information according to their own privacy and security policies.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve performance, remember preferences, understand visitor behaviour, and improve the user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Services

We may use trusted third-party platforms for hosting, forms, email delivery, analytics, payment processing, learning management, video conferencing, and security. These providers are expected to process data only for the services they provide to us.

9. Data Security

We use reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as needed for educational, administrative, legal, financial, and operational purposes. When information is no longer required, we may delete, anonymise, or securely archive it.

11. Sharing of Information

We do not sell personal information. We may share information when necessary with authorised staff, service providers, legal authorities, regulators, or partners involved in delivering academy services, compliance, or safeguarding responsibilities.

12. Your Rights

Depending on applicable laws, you may request access, correction, deletion, or restriction of your personal information. You may also contact us to update inaccurate details or ask questions about how your information is handled.

13. Children’s Privacy

Because Woezo Academy serves K–12 learners, student privacy is a priority. We aim to collect only information that is necessary for educational services, safety, administration, and learning support.

14. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website or academy services means you accept the updated policy.

15. Contact Us

For privacy questions, data requests, or concerns, contact Woezo Academy through the official contact details provided on this website.